About Us
AZUL Energy Inc. (“AZUL Energy,” “we,” “us,” or “our”) has adopted this Privacy Policy to explain how we collect, use, disclose, and protect personal information obtained through this website and related services.
Personal Information
In this Privacy Policy, “Personal information” means information relating to a living individual that can identify a specific individual, such as name, date of birth, address, telephone number, email address, and other contact details, as well as any other information that is treated as personal information under applicable data protection laws, including Japan’s Act on the Protection of Personal Information.
How We Collect Personal Information
We may collect personal information from users when they contact us, submit inquiries, request information or otherwise use this website.
The personal information we collect may include names, company names, job titles, addresses, telephone numbers, email addresses, and other information provided by users. We may also collect other information from our business partners or service providers where necessary for the operation of our services. For information regarding cookies, please refer to our Cookie Policy.
Purposes of Collecting and Using Personal Information
We collect and use personal information for the following purposes:
- To provide, operate, and improve our services
- To respond to inquiries, requests, and communications from users
- To verify the identity of users where necessary
- To send emails regarding our products, services, updates, events, campaigns, and related matters
- To provide important notices, maintenance information, and administrative communications
- To comply with applicable laws and regulations
- For purposes reasonably related to the above
Legal Basis for Processing (GDPR)
Where the General Data Protection Regulation (“GDPR”) applies, we process personal data only where we have a lawful basis for doing so, including:
- Performance of a contract – to provide requested products, services, or respond to inquiries related to our business relationship.
- Legitimate interests – to operate, improve, secure, and administer our website and business, provided that such interests are not overridden by the rights and freedoms of individuals.
- Consent – where required by law, including for certain cookies or marketing communications. Individuals may withdraw their consent at any time.
- Compliance with legal obligations – where processing is necessary to comply with applicable laws and regulations.
Personal information may be transferred to and processed in Japan, where AZUL Energy Inc. is located. Where required by applicable law, we implement appropriate safeguards for such international transfers.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with applicable legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we securely delete or anonymize it in accordance with applicable laws.
Changes to Purposes of Use
We may change the purpose for which we use personal information only to the extent that the new purpose is reasonably related to the original purpose. If we change the purpose of use, we shall notify users or publish the revised purpose on this website in an appropriate manner.
Provision of Personal Information to Third Parties
We will not provide personal information to third parties without prior consent of the individual, except where permitted by applicable laws and regulations, including in the following cases:
- Where it is necessary to protect a person’s life, body, or property and it is difficult to obtain the individual’s consent
- Where it is particularly necessary for improving public health or promoting the sound development of children and it is difficult to obtain the individual’s consent
- Where it is necessary to cooperate with a national government agency, local government, or a party entrusted by such authority in performing duties prescribed by law, and obtaining the individual’s consent may impede the performance of such duties
- Where disclosure is otherwise permitted by applicable laws and regulations
The following cases will not be regarded as provision to a third party:
- Where we entrust all or part of the handling of personal information to a service provider within the scope necessary to achieve the purposes of use
- Where personal information is provided as a result of a merger, business transfer, or other succession of business
- Where personal information is jointly used with specific parties, and the individual has been informed in advance, or can easily become aware, of the items of personal information jointly used, the scope of joint users, the purposes of use, and the party responsible for managing the personal information
Disclosure of Personal Information
If an individual requests disclosure of their personal information, we will respond without undue delay in accordance with applicable laws and regulations.
However, we may refuse to disclose all or part of the information if:
- Disclosure may harm the life, body, property, or other rights or interests of the individual or a third party
- Disclosure may significantly interfere with the proper operation of our business
- Disclosure would violate applicable laws or regulations
If we decide not to disclose all or part of the requested information, we will notify the individual without undue delay.
Correction and Deletion of Personal Information
If a user’s personal information held by us is incorrect, the user may request correction, addition, or deletion of such personal information in accordance with procedures prescribed by us.
If we determine that it is necessary to respond to such a request, we will correct, add, or delete the relevant personal information without delay.
If we make such correction, addition, or deletion, or decide not to do so, we will notify the individual without undue delay.
Suspension of Use of Personal Information, etc.
If an individual requests suspension of use, deletion, or suspension of provision to third parties on the grounds that their personal information has been handled beyond the scope of the stated purposes of use or obtained by improper means, we will conduct a necessary investigation without undue delay.
If, based on the results of the investigation, we determine that it is necessary to respond to the request, we will suspend the use of the relevant personal information or take other appropriate measures without undue delay.
If we suspend use or take other measures, or decide not to do so, we will notify the individual without undue delay.
If suspension of use is difficult due to significant cost or other reasons, and alternative measures necessary to protect the rights and interests of the individual can be taken, we will take such alternative measures.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time, except as otherwise provided by applicable laws or regulations.
Unless otherwise specified, the revised Privacy Policy becomes effective when published on this website.
Contact
If you have any questions, requests, or comments regarding this Privacy Policy or the handling of personal information, please contact us through the inquiry form available on this website.
Last updated: April 17, 2026